Privacy Policy

Last updated: 28 May 2026

This Privacy Policy explains how Octopus Energy Cash (‘we’, ‘us’) collects, uses and protects your personal data when you visit octopusenergycash.co.uk. We comply with the UK GDPR and the Data Protection Act 2018.

Who we are: Octopus Energy Cash, operated by Guy Darbyshire, London, UK. Contact: hello@octopusenergycash.co.uk.

What data we collect

Usage data (analytics): pages visited, device/browser type, approximate location and referring site, collected via Google Analytics 4 in aggregated, largely anonymised form.
Contact data: if you email us or use a form, the name, email address and message you provide.
Cookies: small files used for analytics and site functionality (see below).

We do not collect or process your energy account details or payment information – when you switch, you do that directly on the Octopus Energy website.

How and why we use it

To understand how visitors use the site and improve our content (legal basis: legitimate interests / consent for analytics cookies).
To respond to your enquiries (legal basis: legitimate interests).

Cookies and analytics

We use cookies, including Google Analytics, to measure traffic. Non-essential cookies are only set with your consent via our cookie banner. You can withdraw consent or block cookies at any time in your browser settings.

Third parties we share data with

Google Analytics (Google) – website analytics.
Hostinger – website hosting.

We never sell your personal data.

Data retention

We keep analytics data for 14 months and enquiry emails for as long as needed to handle your query, then delete them.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. To exercise any of these, email hello@octopusenergycash.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes

We may update this policy; the ‘last updated’ date above shows the latest version.